Buyer Terms and Conditions

Last Updated: 08 May 2025
Auctioneer: Robert Scotts
Registered Address: Unit 2 Forty Acres Hampshire Petersfield GU32 1PP
Company Registration Number:
Phone: 012345678901
Email: [email protected]

1. Definitions

• “Auctioneer” refers to Robert Scotts, the entity facilitating the auction and selling goods.
• “Buyer” refers to the individual or business placing bids and purchasing items through the auction platform.
• “Lot” refers to an item or group of items listed for sale by the Auctioneer.
• “Hammer Price” refers to the final bid price at which a Lot is sold.
• “Buyer’s Premium” refers to any additional fee charged on top of the Hammer Price.
• “Reserve Price” refers to the minimum price set by the Auctioneer for a Lot.

2. Auction Process

• All auctions are conducted in accordance with UK auction laws and regulations.
• Buyers must register an account and agree to these terms before placing bids.
• Bids placed are legally binding. Once the hammer falls, the Buyer is obligated to complete the purchase.
• The Auctioneer reserves the right to refuse bids, withdraw Lots, or cancel sales at its discretion.

3. Payment & Fees

• Buyers must pay the Hammer Price plus any applicable Buyer’s Premium, VAT (if applicable), and shipping fees.
• Shipping fees are added at checkout for applicable items.
• Buyers requiring specialist delivery or collection may request alternative arrangements, such as custom delivery quotes for larger items.
• Payment must be made within 7 days via online debit or credit card.
• Failure to complete payment within the specified timeframe may result in cancellation of the sale and legal action.

4. Consumer Rights & Auction Law Compliance

• Buyers purchasing new goods are protected under the Consumer Rights Act 2015, ensuring items are of satisfactory quality, fit for purpose, and match their description.
• Buyers purchasing second-hand goods acknowledge that items are sold as seen, and may not be eligible for refunds unless misrepresented.
• The Auctioneer must provide accurate descriptions of Lots, including known defects or imperfections.
• Buyers are encouraged to inspect items before bidding. If physical inspection is not possible, detailed descriptions and images will be provided.

5. Refunds & Disputes

• Refunds are only available if an item is faulty or misdescribed under UK consumer law.
• Buyers must notify the Auctioneer within 14 days if they believe an item does not meet its description.
• Disputes will be handled in accordance with UK auction regulations and may involve third-party mediation.

6. Collection & Delivery

• Standard shipping costs are automatically calculated and added at checkout for eligible items.
• Buyers may arrange collection directly with the Auctioneer for certain items.
• Specialist delivery options (e.g., oversized items requiring custom quotes) must be agreed upon prior to purchase.
• The Auctioneer is not responsible for any damage or loss once the item has been collected or dispatched.
• Any additional shipping costs beyond standard checkout fees are the responsibility of the Buyer.

7. Liability & Indemnity

• The Auctioneer is not liable for indirect or consequential losses arising from auction transactions.
• Buyers agree to indemnify the Auctioneer against any claims arising from their use of the auction platform.

8. Governing Law & Jurisdiction

• These Terms and Conditions are governed by the laws of England and Wales.
• Any disputes will be resolved in the courts located in England.